Privacy Policy
Privacy Policy
corevvai respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect, how it may be used, and how you may contact us about your privacy rights.
Information We May Collect
When you browse our website, place an order, or contact us, we may collect information including:
- name;
- email address;
- phone number;
- billing address;
- shipping address;
- order and transaction details;
- IP address;
- device and browser information;
- website activity;
- cookie and analytics information;
- customer service communications.
How We Use Your Information
We may use personal information to:
- process and fulfill orders;
- arrange shipping and delivery;
- provide order and tracking updates;
- provide customer support;
- process returns and refunds;
- improve our website and services;
- prevent fraudulent or unauthorized transactions;
- maintain business and accounting records;
- comply with applicable legal requirements;
- send marketing communications where permitted.
Payment Information
Payments are processed through authorized third-party payment providers.
Payment card information is generally processed directly by the relevant payment provider and is subject to that provider's security and privacy practices.
Service Providers
We may share information with service providers where necessary to operate our business, including:
- payment processors;
- shipping carriers;
- fulfillment partners;
- website and hosting providers;
- analytics providers;
- customer support services;
- fraud-prevention providers.
These companies receive information only as necessary to provide the relevant services.
Cookies
Our website may use cookies and similar technologies to operate the store, remember customer preferences, measure website activity, improve functionality, and support analytics or advertising.
You may be able to control certain cookies through your browser settings.
Data Retention
Personal information is retained only for as long as reasonably necessary for order management, customer service, accounting, fraud prevention, legal compliance, and other legitimate business purposes.
Your Privacy Rights
Depending on your location, you may have rights relating to your personal information, including access, correction, deletion, restriction, or other rights provided under applicable privacy laws.
To submit a privacy request, contact:
Information Security
We use reasonable administrative and technical safeguards designed to protect customer information.
However, no internet-based system or transmission method can be guaranteed to be completely secure.
Privacy Policy Updates
We may update this Privacy Policy when our business practices, technologies, or legal requirements change.
Updated versions will be published on this page.
Privacy Contact
corevvai
Owned and operated by Quanzhou Fengze Zhonghuang Network Technology Co., Ltd.
No. 1106, Building 1, Hongjing Commercial Center, 128 Qianxiu Street, Fengze District, Quanzhou City, Fujian Province
Email: service@corevvai.com
Phone: 0595-22428543